A recent survey highlights that mobile is becoming a more and more popular choice with the public for receiving simple information; such as reminders or alerts by text for everything from medical appointments to bill payments.
The study, which asked participants how they would like to receive appointment reminders, found that although only three per cent of people currently receive reminders by text – with 83 per cent coming through post – over 67 per cent would be happy to receive text reminders or alerts in the future. Nearly 60 per cent would actually opt in for the text reminder service, and just over 80 per cent of people said they would also be interested in a customer service text call-back request capability.
At Cennox we develop a range of facilities that enable businesses to communicate with customers and employees using mobile. To find out how your business can mobilise in 2010 please contact us on: 01277 621 116 or you can email us: info@cennox.com
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